Field Director & Program Specialist, Japanese International Cooperation Center (JICE) - Western Region
Location: Seattle, Washington
Reports to: Western Regional Director, Director of JICE Programs
Youth for Understanding (YFU) advances intercultural understanding, mutual respect and social responsibility through educational exchanges for youth, families and communities. Through the exchange experience, YFU students gain intercultural understanding, learn mutual respect, and develop a sense of social responsibility. Their experience abroad gives them leadership competencies necessary to meet the challenges and benefit from the opportunities of a fast-changing global community.
Purpose of Position:
This position manages the overall success for recruitment needs of YFU programs by developing and growing vibrant YFU communities, increasing market share for both inbound and outbound program participants within assigned field boundaries to meet set benchmarks and goals. A Field Director shall possess the ability to successfully lead, motivate, delegate, empower and engage people. The Field Director is a community organizer and strong net-worker, an interactive, confident communicator who displays a positive attitude, with a creative nature and an entrepreneurial approach utilizing excellent persuasion skills.
In addition, this position will coordinate the organization’s special project for the Japanese International Cooperation Center (JICE) in a regional area. The Program Specialist will supervise the local program which will include a combination of high school, college and graduate level groups spending approximately seven days in specific destinations. The PS will be responsible for forming partnerships with Japanese consulates, high schools, universities, vendors and cultural sites in targeted areas of the country. The position requires someone who is confident in representing YFU in a professional and knowledgeable manner and has a strong desire to successfully grow the program.
This position has ancillary reporting responsibilities to the Director, Japanese International Cooperation Center (JICE).
- Serve as the professional representative and point of contact for YFU in the local community.
- Implement effective and creative marketing plans to improve YFU’s visibility through all forms of media within the target markets in collaboration with the YFU Marketing Department.
- Responsible for cold calling, nurturing relationships and closing the sale, on time and within budget.
- Oversee the screening, and selection process of host families, ensuring compliance with YFU, CSIET, and State Department standards.
- Engage with targeted officials and collaborating organizations and vendors to develop a comprehensive agenda and implement an approved course of visitation.
- Act as the primary group leader for each group in the designated areas.
- Develop and implement recruitment plan for selection of new YFU partner entities.
- Manage programming elements to ensure school, participant and partner satisfaction.
- Respond to inquiries and coordinate with collaborating agencies, the JICE Program Coordinator and the JICE Program Director.
- Document required expenses and track JICE project time according with guidelines.
- Continually update and improve program procedures in order to streamline program data and process.
- Identify host family overnight stays in conjunction with the JICE Program Coordinator and the local host institutions
- Develop and distribute forms for partner schools, vendors and participants as needed.
- Design and develop program promotional, orientation and training materials.
- Support program operations as needed throughout the cycle.
- Assist volunteers and program participants with the online application processes.
- Collaborate with the Exchange Experience Division as they coach volunteers to assist families, students and schools with personal and academic cross cultural adjustment.
- Collaborate with Exchange Experience Division to identify development needs of new and existing volunteers.
- Conduct task-specific in-person training or ensure such training is provided.
- Work closely with volunteers to develop their skills, modeling appropriate volunteer mentoring and coaching.
- Provide oral and written feedback and constructive criticism to volunteers as required to improve performance, ensure compliance, and achieve results.
- Participate in ad-hoc or ongoing teams as appropriate.
- Provide reporting and JICE program analysis as requested.
- All other duties as assigned.
- Undergraduate degree or equivalent combination of education and experience preferably in sales/marketing, cold calling and recruiting, volunteer management, organizational development and community networking.
- Excellent organizational, leadership and supervisory skills; volunteer management highly desired.
- Strong planning, time management and documentation skills, familiarity with setting agendas, event planning, meetings and budgetary oversight.
- Demonstrated ability to develop and manage programs or projects to meet budgets and deadlines.
- Previous intercultural and/or student exchange experience preferred.
- Exceptional interpersonal, listening, problem solving, and diplomatic skills and ability to handle sensitive matters discreetly. Must possess a strong aptitude to make sound decisions.
- Strong and effective communication skills, both written and oral.
- Demonstrated ability to work productively under pressure, manage multiple tasks, and work in a team environment.
- Must be self-motivated and self-directed and able to take initiative, work independently and learn quickly.
- Excellent work ethic; very dependable, cooperative, highly organized, ability to consistently meet deadlines and goals.
- Japanese cultural and linguistic experience is helpful.
- Computer literacy; flexibility, reliability and dependability required.
- Well versed in Microsoft office products, including Microsoft Excel/PowerPoint/Outlook/MS Office Suite.
- Ability to work beyond normal business hours including weekends and late evenings during peak season. Occasional overnight travel.
- Ability to maintain a fully functional home or field office, including all tools and business supplies necessary for marketing, communication and document management.
- Ability to follow-through on tasks and successfully coordinate multiple tasks is required.
- A valid Passport and the ability to travel.
- Based on ADA guidelines, the following are minimal physical activities applicable to this position:
- Ability to stand for long periods of time
- Talking, and hearing skills, and repetitive motions of wrists, hand, and/or fingers.
- Medium work rating which consists of exerting up to 50 lbs of force occasionally and/or up to 25 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Computer, keyboard, calculator, copier, telephone, printer, computer software
This job description will be reviewed periodically as functions and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.
Applicants must be eligible for employment and able to pass a pre-employment background check. If you are qualified and interested in being considered for this position, please submit your resume, cover letter, and salary requirements at the career site.