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641 S St NW Suite 200

1.800.833.6243

admissions@yfu.org

Certified Trainers' Page

This is a library of PowerPoint presentations created and presented by Certified Trainers and in some instances, staff. Each presentation identifies the creator and some has notes to others who choose to use these materials. Please share your volunteer training PowerPoint slides (training@yfu.org) so we can continue to grow this resource library. This generic Participant Evaluation can be customized to match your training.

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Webinar Trainings

These materials are used for the National Volunteer Training Program.

Host Family Pre Arrival Orientation

Time Needed: 1.5 hours
Purpose: This orientation is designed to be used for host families who were unable to attend their in-person, group Pre Arrival orientation.  It can also be adapted by the orientation volunteers to be used at an in-person event.
Power Point
 

Host Family Interview Skills

Time Needed: 1 hour
Purpose: This training is designed for volunteers who will be interviewing host families. They will learn the requirements for a host family interview, know how to prepare for a host family interview, know what must occur during the interview, be familiar with successful interviewing techniques, know how to complete and submit the Host Family Interview Form. 

Tip Sheet: How to Complete and Submit Interview Reports

Power Point
Power Point Slides for Participants

New Volunteer Orientation

Time Needed: 1 hour
Purpose: Getting Started! The New Volunteer Orientation will get you started on the road to success in your role as a YFU USA volunteer. At the conclusion of this orientation, you will be familiar with the benefits of volunteering with YFU, the variety of volunteer roles within YFU, the volunteer support structure and resources, YFU's volunteer agreement, code of conduct and conflict of interest statement, further training opportunities and a bit about our internal website, my.yfu.org. 
Facilitator's Notes
Power Point
Power Point Slides for Participants

First Student Visit

Time Needed: 45-60 minutes
Purpose: An Area Rep's first visit with the student can help pave the way to a mutually beneficial relationship and help make your experience as an Area Rep easier and more rewarding. Setting the tone of your relationship and helping to build trust and positive rapport allows you to get to know the student. Once you know the student, you are more likely to anticipate problems. 
Power Point

Orientation Coordinator Training

Time Needed: 1 hour
Purpose: This is a basic orientation coordinator training for volunteers who are new to coordinating YFU orientations. 
Power Point
 

Support Skills A

Time Needed: 1 hour
Purpose: This is the first part of a two-part training in support skills for all area representatives who will be working with our international students and host families. At the conclusion of this training, you will have a reasonable grasp of the Area Rep role, know the lines of communication within YFU, know what is required for student and host family support, be familiar with necessary documentation and reporting, be aware of basic problem solving skills, be familiar with YFU Policies and Procedures. 
Facilitator's Notes
Power Point
Power Point Slides for Participants 
Handouts for Participants

Support Skills B

Time Needed: 1 hour
Purpose: This is the second part of a required two-part training in support skills for all Area Representatives who will be working with our international students and host families. At the conclusion of this training, you will be familiar with strategies to build relationships with students and host family, active listening skills, problem solving skills, how to provide effective reporting, potential risks of poor support. 
Facilitator's Notes
Power Point
Power Point Slides for Participants

Support Skills C

Time Needed: 1 hour
Purpose: This is an optional third part of a support skills training for Area Representatives who will be working with our international students and host families. At the conclusion of this training, you will be familiar with the support process for international students from basic problem solving, finding a new host family, probation and early returns. 
Facilitator's Notes
Power Point
Power Point Slides for Participants


Live Trainings

These materials are primarly for use in face-to-face group trainings.

In-Person New Volunteer Training

Time Needed: 2 hours
Purpose: provide a new YFU USA volunteer with a general understanding of the organization and how they can become a part of it. It is designed for all new or potential YFU volunteers. This includes, but is not limited to: SA, IS, PR and office volunteers.  
Facilitator's Guide
Handouts

The Area Rep Role

Time Needed: 1 hour
Purpose: identify AR role, understand support structure and flow of communication, identify means of establishing personal contact and effective communication, understand role of documentation in effective support, identify tools available
Facilitator's Guide
Handouts

Study Abroad Presentation

Time Needed: 1 hour
Study Abroad 101 power point
 

Basic Listening Skills

Time Needed: 2.5 hours
Purpose: using questions, reflection skills, positive asset search
Facilitator's Guide
Participant Packet
Handouts

Basic Support Skills

Time Needed: 4 hours
Purpose: attending and asking questions (1 hr); reflective listening and focusing (1.5 hrs); organizing a systematic interview (1.5 hrs) 
Facilitator's Guide
Handouts
Flipcharts

Advanced Support Skills

Time Needed: 4 hours
Purpose: influencing skills (1 hr); feedback and confrontation (1.5 hrs); utilize influencing, feedback, confrontation skills (1.75 hrs) 
Facilitator's Guide
Handouts
Flipcharts

Developing a Dual Persective

Time Needed: 6 hours
Purpose: Teaches the skills required to help YFU Area Reps develop, use, and transmit a dual cultural perspective when addressing the variety of situations that they encounter in exchange work. 
Using Nonjudgmental Language (2 hrs)
Finding Areas of Missing Information (2.5 hrs)
Describing the Situation from Both Perspectives (1.5 hrs)
Participant Packet

Self Disclosure and Advice Giving

Time Needed: 3 hours
Purpose: Recognizing self disclosure and advice giving as helping interventions; developing guidelines for using self disclosure and advice giving. 
Facilitator's Guide
Handouts
Self Disclosure Script
Advice Giving Script
Session Evaluation

Learning About Language

Time Needed: 2.5 hours
Purpose: Identifying adjustment problems that occur while learning a language, describing challenges of the total immersion experience, sorting out nature of student’s language proficiency issues and adjustment issues. 
Facilitator's Guide
Audio Recording (wma file)
Participant Packet
Session Evaluation

Dealing With Difficult Situations

Time Needed: 4.5 hours
Purpose: This unit builds on communication skills and is designed to develop skills in handling more difficult situations such as anger, hostility, and depression. 
Facilitator's Guide
Role Plays
Participant Packet
Power Point Slides (in order to access videos that are embedded in this PPT you must contact Education and Training)

Basic Mediation

Time Needed: 3.5 hours
Purpose: This training is designed for experienced volunteers. This module, which builds on Basic Listening Skills and Dual Perspectives, trains 7 specific stages of mediation.  
Facilitator's Guide
Participant Packet
Handouts
Flipcharts
Mediation Practice
Mediation Scenario

Tell Your YFU Story

Time Needed: 2.5 hours
Purpose: learn to talk about and communicate the values behind the work that YFU does through story telling. The key takeaway is understanding and practicing how to tell values-based stories that motivate people to action. 
Facilitator's Guide
Participant Packet
Power Point Slides (in order to access videos that are embedded in this PPT you must contact Education and Training)

Recruitment and Placement

Time Needed: 1.5-2 hours
Purpose: identify and learn to access personal network, extend an invitation to host, be aware of regulations related to host family recruitment and student placement, know how to follow up with the application and interview phases
Facilitator's Guide
Handouts
Facilitator's Guide - Tele-training
Participant Packet - Tele-training
Telephone Training Best Practices - Tele-training
Background Reading

School Relations

Time Needed: 2.5 hours
Purpose: increase volunteers' ability to make "the case" for schools to want to engage with YFU; become more familiar with specific obstacles which are presented for engaging with YFU; increase volunteers’ appreciation of the need for ongoing contact with the appropriate school personnel as means of demonstrating YFU's quality support system. 
Facilitator's Guide
Participant Packet

Standards and Regulations

Time Needed: 1 hour
Purpose: Identify the three institutions that impose standards and regulations on the student exchange industry, Apply standards and regulations to specific YFU scenarios, Understand the importance of complying with the standards and regulations. 
Facilitator's Guide
Handout

Muslim Student Considerations

Time Needed: 1.5-2 hours
Purpose: To provide an overview of Islamic beliefs and practices. To emphasize ways Islam is connected to Judaism and Christianity and to address the most common misperceptions about Islam and Muslims. 
Facilitator's Guide
Handouts
Participant Packet
Session Evaluation

Keeping Your Students Safe

Time Needed: 1.5 hours
Purpose: recognizing common signs preceding an act of sexual exploitation or assault, knowing what to do and who to call if they suspect a future or actual assault. 
Facilitator's Guide
Scenarios
Participant Pamphlet

Exploring Team Dynamics

Time Needed: 2 hours
Purpose: To explore group dynamics, examine how individuals communicate within the confines of their roles, explore feelings related to the limitations of tasks, roles and boundaries of oneself and other team members, relate how the activity of building a model relates to the YFU structure and the parameters within which a volunteer must function. 
Facilitator's Guide
Handout