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641 S St NW Suite 200


Career Listings

YFU seeks passionate individuals who are up for an enriching challenge: Working with students, families and volunteers to advance intercultural understanding, mutual respect and social responsibility through educational exchanges. 

Constituent Engagement and Regional Director - Eastern Region

Carla Reed

Status: Full-Time 

Location: Washington, DC/Indianapolis, IN/Atlanta, GA/Allentown, Pittsburgh, Scranton, Philadelphia, PA/Columbus, Cleveland, Cincinnati, OH

Reports to: Senior Director, International Student Programs 


Youth For Understanding (YFU) advances intercultural understanding, mutual respect and social responsibility through educational exchanges for youth, families and communities.  Through the exchange experience, YFU participants gain intercultural understanding, learn mutual respect, and develop a sense of social responsibility. Their experience abroad gives them leadership competencies necessary to meet the challenges and benefit from the opportunities of a fast-changing global community.

Position Summary:

Based on YFU’s mission and goals and as directed by the Senior Director of International Student Programs, the Constituent Engagement and Regional Director (RD), implements, evaluates, and assures an effective, quality inbound and outbound student exchange program within their region. As well as coordinating and overseeing development of effective standard operating procedures (SOPs) and tools to actively engage fields with constituents nationwide. For a defined region the RD has fiscal responsibility as well as supervisory oversight for Regional staff responsible for participant recruitment, engagement and compliance.  

Essential Functions:

  1. Develop successful strategies for constituent engagement in field activities including volunteers, host families and alumni.
  2. Monitor regional compliance and establish strategies to assist the Region in maintaining on time compliance in accordance with DOS regulations and YFU guidelines.
  3. Strategize with other YFU departments to develop procedures to achieve mutual departmental success.
  4. Maintain an environment of cross functional communication to keep all participants informed. 
  5. Assist in developing and leading successful strategies for training and field development, operationalize recruitment plans for the Region’s inbound and outbound student programs and on-going host family/study abroad recruitment.
  6. Manage student and financial goals for incoming and outgoing student programs.
  7. Direct and proactively oversee Field Director’s: providing leadership, focus, accountability and guidance in order to develop a team who will successfully meet the goals of the organization.
  8. Ongoing evaluation and identification of training needs.
  9. Inform and advise Senior Management on critical issues and developments within the Region.
  10. Assume shared responsibility for the organization goals including cross functional departments, financial health and the overall success of the organization.
  11. Represent the organization to all constituencies in a highly professional manner.
  12. Manage and set the tone for a shared positive team environment for all regional participants to work toward organization goals. Including one-on-one contact, periodic regional communications, as well as ensuring that all participants have the tools they to help achieve a successful program.

Marginal Functions:

  1. Other responsibilities as required.
  2. Lead or participate in ad-hoc teams as appropriate.
  3. Serve as interim FD when a vacancy occurs within the Region.


  • Preferably an MA in not-for-profit management; or significant experience in a related discipline such as not-for-profit/volunteer-based management; organizational development; training and development.
  • Minimum of five years of successful management experience in an educational, volunteer-based or not-for-profit environment.
  • Previous intercultural experience preferred; ideally previous experience in international student exchange.
  • Demonstrated success in personnel management, financial management, organizational design, relationship building and corporate change.
  • Strong leadership qualities – most importantly one who can inspire; lead by example; motivate; set clear expectations and accountability; an effective communicator, and one who can build a positive and productive team.
  • Ability to multi-task.
  • Excellent interpersonal skills including successful conflict resolution techniques.
  • Dedication, commitment and success in meeting set program goals and requirements.
  • Extremely effective organizational ability and the ability to effectively oversee and manage remotely a large and diverse program and staff.
  • Effectively able to work under extreme pressure with the ability to meet deadlines.
  • Able to travel and adjust work schedule as required.
  • Proficient in database management; spreadsheet applications; internet, and word processing.
  • Flexibility, reliability, dependability and time management effectiveness; trustworthiness; self-directed and self-motivated.

Physical Requirements:

Based on ADA guidelines, the following are minimal physical activities applicable to this position:

  • Talking; hearing; standing; walking; repetitive motion of wrists, hands, and/or fingers.
  • Sedentary work - exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently.
  • Visual Acuity - Level 1 - Minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, and extensive reading.
  • Working conditions - this position is not substantially exposed to adverse environmental conditions.

Equipment Used:

Computer, keyboard, calculator, telephone, printer, fax machine, computer software

This job description will be reviewed periodically as functions and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

Applicants must be eligible for employment and able to pass a pre-employment background check. If you are qualified and interested in being considered for this position, please submit your resume, cover letter, and salary requirements at the career site.

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